Privacy Policy
Effective Date: August 28, 2026
Last Updated: August 28, 2026
1. Introduction
Welcome to Get Blank Apparel (“Get Blank Apparel,” “we,” “our,” or “us”), operated by Q14 Collection.
We respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use getblankapparel.ca, create an account, place an order, contact us, subscribe to our communications, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy is intended to describe our privacy practices in accordance with applicable Canadian privacy laws. Depending on where you live and the nature of the information or transaction involved, applicable laws may include the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial private-sector privacy legislation, including privacy legislation in British Columbia, Alberta, and Quebec.
2. Personal Information We Collect
We may collect personal information that is reasonably necessary for operating our business and providing our products and services.
Information You Provide Directly
Depending on how you interact with our website, we may collect:
First and last name
Email address
Telephone or mobile number
Billing address
Shipping address
Account username and password
Order and purchase information
Product and size preferences associated with your orders
Information submitted through contact forms
Customer service communications
Information provided when requesting a quote or bulk order
Newsletter and marketing subscription preferences
Any other information you voluntarily provide to us
Payment Information
Payments made through our website may be processed by third-party payment service providers.
We may receive information such as payment status, transaction identifiers, payment method type, and limited payment details necessary to process or reconcile an order.
We do not intentionally store full credit card numbers or complete payment card security codes on our own servers. Payment information is handled by the applicable payment processor according to its own privacy and security practices.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Approximate geographic information derived from your IP address
Pages viewed
Products viewed
Referring and exit pages
Date and time of visits
Website interactions
Information about how you navigate and use our website
Cookies and similar technologies
We use this information primarily for website operation, security, analytics, performance, and improving our services.
Information From Third Parties
We may receive limited information from third parties when necessary to provide our services. Depending on the services you use, these third parties may include:
Payment processors
Shipping and logistics providers
Website analytics providers
Email and marketing service providers
Social media platforms
Fraud-prevention and security services
Other service providers that support our business operations
3. How We Use Personal Information
We may use personal information for the following purposes:
Process and fulfill orders
Process payments and refunds
Arrange shipping and delivery
Provide order confirmations, invoices, receipts, and shipping updates
Create and manage customer accounts
Respond to questions and customer service requests
Process bulk-order and quotation requests
Provide products and services requested by customers
Communicate with customers about orders and transactions
Improve our website, products, services, and customer experience
Understand website usage and performance
Detect, investigate, and prevent fraud, security incidents, and unauthorized activity
Maintain the security and integrity of our website
Maintain business and accounting records
Comply with applicable laws, regulations, court orders, and legal requirements
Protect our rights, property, users, and business
Send promotional communications where permitted and where the required consent has been obtained
We limit the collection, use, and disclosure of personal information to purposes that are appropriate and reasonably necessary for our business activities.
4. Consent
Where required by applicable law, we obtain consent before collecting, using, or disclosing personal information.
Depending on the circumstances, consent may be express or may be implied where permitted by law. We will make reasonable efforts to explain the purposes for which personal information is being collected, used, or disclosed.
You may withdraw consent to certain uses of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
Withdrawing consent may affect our ability to provide certain services. For example, we may need certain personal information to process and deliver an order.
Requests to withdraw consent can be made by contacting us using the information provided in the Contact Us section below.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to provide and improve our services.
Cookies may be used to:
Keep items in your shopping cart
Remember your preferences
Maintain customer login sessions
Support checkout functionality
Improve website performance
Understand website traffic and usage
Measure the effectiveness of our website and marketing
Provide certain website features
We may use both session cookies and persistent cookies.
You can control or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the website, including shopping cart, account, checkout, wishlist, or other features.
Where required by applicable law, we will provide appropriate notice or obtain consent for certain non-essential cookies or similar technologies.
6. Analytics and Website Technologies
We may use third-party analytics and website technologies to understand how visitors interact with our website and to improve its functionality and performance.
These services may collect information such as:
IP address or approximate location
Browser and device information
Pages visited
Traffic sources
Website interactions
General usage and performance information
Examples may include services such as Google Analytics or other analytics tools that we may use from time to time.
Third-party analytics providers may process information according to their own privacy policies.
7. How We Share Personal Information
We do not sell your personal information.
We may disclose personal information to third parties when reasonably necessary to operate our business, provide our services, complete transactions, or comply with legal requirements.
These third parties may include:
Payment Providers
Payment processors may receive information necessary to authorize and process payments, refunds, and related transactions.
Shipping and Logistics Providers
We may provide your name, shipping address, telephone number, email address, and order information to shipping and logistics providers so that your order can be delivered.
Email and Marketing Providers
If you have provided the required consent, we may use third-party email or marketing platforms to send newsletters, promotional communications, product updates, or other marketing messages.
Analytics and Technology Providers
We may use third-party technology and analytics providers to help operate, maintain, secure, and improve our website.
Professional and Business Service Providers
We may disclose information to service providers such as website hosting companies, IT providers, accountants, legal professionals, security providers, or other vendors where reasonably necessary to support our business.
Legal and Regulatory Requirements
We may disclose personal information where required or permitted by law, including to comply with legal processes, court orders, regulatory requirements, investigations, or to protect our legal rights, property, customers, or others.
We only disclose personal information for purposes that are appropriate in the circumstances and consistent with applicable privacy laws.
8. Third-Party Services and Links
Our website may contain links, integrations, or services provided by third parties.
These may include payment providers, shipping services, social media platforms, analytics providers, and other external services.
When you interact directly with a third-party service, that third party may collect and process information according to its own privacy policy and terms.
We are not responsible for the privacy practices of third-party websites or services that we do not control.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
9. Cross-Border Processing of Personal Information
Some of our service providers may process or store personal information outside the province or country where you reside, including outside Canada.
For example, payment, hosting, analytics, email, security, or technology providers may operate infrastructure in Canada, the United States, or other jurisdictions.
When personal information is transferred to another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, or regulatory authorities in accordance with applicable law.
We take reasonable measures to protect personal information when it is transferred to or processed by third-party service providers.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, prevent fraud, or comply with applicable legal, tax, accounting, and regulatory obligations.
Different types of information may be retained for different periods.
When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal and business requirements.
We do not retain personal information indefinitely when it is no longer required for a legitimate purpose.
11. Your Privacy Rights
Depending on your location and the privacy laws that apply to your personal information, you may have rights including:
Requesting access to personal information we hold about you
Requesting correction of inaccurate or incomplete information
Asking about how your personal information is collected, used, or disclosed
Withdrawing consent for certain uses of your personal information
Requesting deletion or removal of personal information where permitted by law
Making inquiries or complaints about our privacy practices
Requesting information about our privacy policies and practices
Certain rights may be subject to legal limitations or exceptions.
For example, we may need to retain certain information to meet tax, accounting, legal, fraud-prevention, or other obligations.
Canadian privacy laws differ by province and circumstance. British Columbia, Alberta, and Quebec have substantially similar private-sector privacy legislation that may apply to organizations operating in those provinces, while PIPEDA may apply to certain organizations and interprovincial or international information flows.
12. Accessing or Correcting Your Personal Information
If you would like to request access to personal information we hold about you, or ask us to correct inaccurate or incomplete information, please contact us in writing using the contact information below.
We may need to verify your identity before processing an access or correction request.
We will respond to requests within the time period required by applicable law.
13. Marketing Communications
If you subscribe to our newsletter or otherwise provide the required consent, we may send you commercial electronic messages about:
New products
Product updates
Promotions
Bulk-order opportunities
Discounts
Sales
Other Get Blank Apparel news
Commercial electronic messages are sent in accordance with applicable Canadian anti-spam requirements, including Canada’s Anti-Spam Legislation (CASL), where applicable.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Unsubscribing from promotional communications will not prevent us from sending necessary transactional communications, such as order confirmations, shipping updates, receipts, or other messages related to an existing transaction.
Where applicable, unsubscribe requests will be processed within the period required by law.
14. Security
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, alteration, loss, or destruction.
Security measures may include:
Secure website connections
Access controls
Password protection
Authentication controls
Secure payment processing through third-party payment providers
Monitoring and security measures designed to detect unauthorized activity
Limiting access to personal information to individuals and service providers who reasonably require it
No method of transmitting or storing information over the internet is completely secure. Therefore, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.
15. Privacy Breaches
If we experience a privacy breach involving personal information, we will assess the incident and take reasonable steps to contain, investigate, and address the breach.
Where required by applicable privacy laws, we will notify affected individuals, privacy regulators, or other parties of a breach.
We may also take steps to prevent or reduce the likelihood of a similar incident occurring in the future.
16. Children’s Privacy
Our website and services are intended for a general audience and are not specifically directed to children.
We do not knowingly collect personal information from children where doing so would be contrary to applicable law.
If you believe that a child has provided personal information to us in circumstances where we should not have collected it, please contact us. We will review the request and take appropriate action in accordance with applicable law.
17. Business Transfers
If Get Blank Apparel or Q14 Collection is involved in a merger, acquisition, financing, sale of assets, restructuring, or other business transaction, personal information may be transferred as part of that transaction where permitted by law.
Any such transfer will be handled in accordance with applicable privacy requirements.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, legal requirements, or privacy practices.
When we make changes, we will update the Last Updated date at the top of this Privacy Policy.
If a change is material, we may provide additional notice where required by applicable law.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
19. Contact Us
If you have questions about this Privacy Policy, want to make a privacy request, or have a concern about how your personal information is handled, please contact us:
Get Blank Apparel (Q14 Collection)
Email: info@getblankapparel.ca
Phone: +1 (778) 708-9641
Website: getblankapparel.ca
When making a privacy request, please provide enough information for us to understand and respond to your request. We may ask for reasonable information to verify your identity before providing access to personal information.
You may also have the right to make a privacy complaint to the applicable privacy regulator. Depending on the circumstances and jurisdiction, this may include the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.
