Terms & Condition
Effective Date: August 28, 2026
Last Updated: August 28, 2026
1. Introduction
Welcome to Get Blank Apparel (“Get Blank Apparel,” “we,” “our,” or “us”), operated by Q14 Collection.
These Terms & Conditions govern your access to and use of getblankapparel.ca and your purchase of products and services offered through our website.
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms & Conditions and our Privacy Policy.
If you do not agree with these Terms & Conditions, please do not use our website or place an order through it.
2. About Get Blank Apparel
Get Blank Apparel provides blank apparel and related products primarily for customers in Canada.
Our products may be suitable for:
Clothing printers
Businesses and organizations
Creators and entrepreneurs
Promotional and corporate use
Custom apparel businesses
Individuals
Bulk purchasers
We may add, remove, modify, or discontinue products, services, features, or website functionality at any time.
3. Eligibility
By using this website, you represent that you are legally capable of entering into a binding agreement under applicable law.
If you are purchasing products on behalf of a business or organization, you represent that you have authority to make the purchase and agree to these Terms & Conditions on behalf of that organization.
4. Website Use
You agree to use our website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website, servers, accounts, or systems
Interfere with the operation or security of the website
Introduce malicious code, viruses, or other harmful material
Scrape, copy, reproduce, or systematically collect website content without permission
Misrepresent your identity or information
Use another person’s account without authorization
Use the website in a way that could damage, disable, overburden, or impair our services
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms & Conditions have been violated.
5. Customer Accounts
Certain features may require you to create a customer account.
You are responsible for:
Providing accurate and current information
Maintaining the confidentiality of your login credentials
Keeping your account information up to date
All activity occurring through your account
You must notify us promptly if you believe your account has been accessed without authorization.
We reserve the right to suspend or terminate an account where necessary to protect our customers, business, website, or systems.
6. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, colours, sizes, pricing, and other information displayed on our website are accurate.
However, product information may occasionally contain errors, omissions, or inaccuracies.
Product colours may appear differently depending on your monitor, device, browser, lighting conditions, and other factors. The actual colour of a product may therefore differ slightly from the colour displayed on your screen.
Product images may also differ from the actual product due to photography, screen settings, manufacturer updates, or other circumstances.
We reserve the right to correct errors or update product information at any time without prior notice.
7. Product Availability
Product availability is subject to change without notice.
Adding a product to your cart does not guarantee that the product will remain available until checkout or shipment.
If a product becomes unavailable after you place an order, we may contact you to discuss available options, which may include:
Substituting the product where appropriate
Removing the unavailable item
Providing a refund for the unavailable item
Cancelling the affected order
If we are unable to fulfill an order, we will provide an appropriate refund for amounts paid for the affected products.
8. Pricing and Taxes
All prices displayed on our website are in Canadian dollars (CAD) unless otherwise stated.
Prices may change at any time without prior notice.
We reserve the right to correct pricing errors, including errors caused by technical issues, incorrect product information, promotional configuration, or other circumstances.
Applicable sales taxes will be calculated and charged based on the applicable shipping or billing location and applicable Canadian tax requirements.
The final amount payable will be displayed during checkout before the order is submitted.
9. Orders
When you place an order through our website, you are submitting a request to purchase the selected products.
After placing an order, you may receive an order confirmation email acknowledging that we have received your order.
An order confirmation does not necessarily mean that the order has been accepted or that the products are guaranteed to be available.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including where:
A product is unavailable
There is a pricing or product-information error
We suspect fraudulent or unauthorized activity
Payment cannot be successfully processed
An order appears to have been placed in error
There are unusual or excessive quantities
The order cannot reasonably be fulfilled
Required information is incomplete or inaccurate
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled portion of the order.
10. Bulk and Wholesale Orders
Get Blank Apparel may offer products suitable for bulk purchases.
Bulk orders may be subject to:
Minimum quantities
Product availability
Special pricing
Separate quotations
Shipping requirements
Additional processing time
A bulk-order quotation is not binding until confirmed by Get Blank Apparel and accepted by the customer.
For unusually large orders, we may contact the customer before processing the order to confirm product availability, pricing, shipping requirements, and other details.
11. Payment
Payment must be successfully authorized before an order can be processed.
We may accept payment methods displayed during checkout.
Payments may be processed by third-party payment providers. We do not intentionally store complete payment card information on our own servers.
We reserve the right to delay or cancel an order if payment is declined, reversed, disputed, flagged for suspected fraud, or otherwise cannot be verified.
12. Shipping and Delivery
We currently ship products to locations in Canada where delivery services are available.
Shipping charges and available shipping methods will be displayed during checkout where applicable.
Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.
Delivery times may be affected by:
Carrier delays
Weather
Holidays
Remote or rural delivery locations
Incorrect or incomplete shipping information
High-volume periods
Customs or other regulatory requirements where applicable
Circumstances outside our reasonable control
Once an order has been handed over to the applicable shipping carrier, delivery may be subject to the carrier’s terms, procedures, and service limitations.
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or delivery problems caused by incorrect or incomplete addresses supplied by the customer.
13. Shipping Charges
Shipping charges are calculated based on the applicable order, destination, shipping method, package characteristics, and other factors.
Shipping rates displayed at checkout may change from time to time.
Where free-shipping promotions are offered, eligibility requirements will be stated on the applicable promotion or checkout page.
Promotional shipping offers may be subject to minimum order values, geographic restrictions, product restrictions, or other conditions.
14. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to our applicable Return & Refund Policy.
Where a separate Return & Refund Policy applies, that policy forms part of these Terms & Conditions.
Customers should review the applicable return requirements before returning a product.
Products may need to meet specific conditions to qualify for a return or refund, including requirements relating to:
Time limits
Product condition
Original packaging
Proof of purchase
Clearance or promotional products
Special-order products
Bulk orders
Products that have been customized or altered
Nothing in this section is intended to limit any rights or remedies that cannot lawfully be excluded under applicable Canadian consumer protection laws.
15. Damaged, Incorrect, or Missing Items
If your order arrives damaged, contains an incorrect product, or is missing an item, please contact us as soon as reasonably possible.
We may request:
Your order number
Photographs of the product or packaging
Shipping information
Details describing the issue
We will review the issue and determine the appropriate resolution in accordance with our Return & Refund Policy and applicable law.
16. Manufacturer Information and Product Specifications
Some products sold through Get Blank Apparel are manufactured or supplied by third-party brands and manufacturers.
Manufacturer names, product specifications, sizing information, fabric compositions, care instructions, colour names, and other product information may be supplied by those manufacturers.
We may update product information when manufacturers change their products or specifications.
Customers purchasing products for printing, embroidery, resale, or other commercial purposes are responsible for determining whether a particular product is suitable for their intended application.
17. Customization and Printing
Unless expressly stated otherwise, Get Blank Apparel currently sells blank apparel and does not guarantee that every product is suitable for every printing, embroidery, sublimation, heat-transfer, screen-printing, or other customization process.
Customers are responsible for confirming that a product’s material, colour, construction, and other characteristics are appropriate for their intended customization method.
If Get Blank Apparel offers customization or printing services in the future, additional terms may apply to those services.
18. Intellectual Property
All content appearing on this website, including but not limited to:
Logos
Brand names
Text
Product descriptions
Photographs
Graphics
Images
Videos
Website design
Layout
Icons
Software
Other materials
is owned by or licensed to Get Blank Apparel, Q14 Collection, or the applicable third-party owner unless otherwise stated.
You may not reproduce, modify, distribute, publish, sell, transmit, or commercially exploit our website content without prior written permission, except where permitted by law.
The names, logos, trademarks, and branding of third-party manufacturers remain the property of their respective owners.
19. User-Submitted Content
If you submit reviews, comments, photographs, feedback, testimonials, or other content to us, you represent that you have the right to submit that content and that it does not unlawfully infringe the rights of another person.
By submitting content to us, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content for purposes related to operating, promoting, and improving our business, subject to applicable law.
We reserve the right to remove or decline to publish submitted content that is unlawful, misleading, offensive, defamatory, infringing, or otherwise inappropriate.
20. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services.
These may include payment processors, shipping providers, social media platforms, analytics services, manufacturers, and other third-party providers.
We do not control third-party websites or services and are not responsible for their content, availability, policies, security, or practices.
Your use of third-party services may be subject to their own terms and privacy policies.
21. Promotions and Discounts
From time to time, we may offer promotional codes, discounts, sales, free-shipping offers, or other promotions.
Unless otherwise stated:
Promotions cannot be combined with other offers
Promotional codes must be entered before completing checkout
Promotions cannot be applied retroactively to completed orders
Promotions may have minimum purchase requirements
Promotions may exclude certain products
Promotions may have expiration dates
Promotions may be withdrawn or modified at any time
Additional terms may apply to individual promotions.
22. Errors and Corrections
We make reasonable efforts to keep our website accurate and operational.
However, the website may occasionally contain typographical errors, incorrect pricing, inaccurate product information, technical errors, or other inaccuracies.
We reserve the right to correct errors, update information, cancel affected orders, or provide refunds where appropriate.
If an order has been affected by a material error, we may contact you before proceeding with the order.
23. Website Availability
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
Website availability may be affected by:
Maintenance
Software updates
Hosting issues
Network failures
Security incidents
Third-party service interruptions
Technical problems
Events outside our reasonable control
We may modify, suspend, or discontinue portions of the website at any time.
24. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.
We make reasonable efforts to provide accurate information but do not guarantee that all website content will always be complete, accurate, current, or error-free.
We do not guarantee that the website will be free from viruses, harmful components, or security vulnerabilities.
Nothing in these Terms & Conditions excludes or limits any consumer rights, warranties, guarantees, or remedies that cannot legally be excluded or limited under applicable law.
25. Limitation of Liability
To the maximum extent permitted by applicable law, Get Blank Apparel and Q14 Collection will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, including loss of profits, revenue, business opportunities, data, or goodwill.
Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
Our liability relating to a particular purchase will, where legally permitted, be limited to the amount paid for the affected product or order.
26. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Get Blank Apparel, Q14 Collection, and their respective personnel and service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
Your violation of these Terms & Conditions
Your unlawful use of the website
Your misuse of an account
Your violation of another person’s rights
Content you submit to the website
Your fraudulent or unauthorized activity
This section does not apply to the extent that the claim results from our own unlawful conduct or liability that cannot legally be excluded.
27. Privacy
Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms & Conditions.
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.
28. Force Majeure
We will not be responsible for delays or failures in performing our obligations where the delay or failure results from circumstances beyond our reasonable control.
These circumstances may include:
Natural disasters
Severe weather
Fire
Flood
Pandemic or public health emergency
Labour disruptions
Transportation disruptions
Internet or telecommunications failures
Government actions
War or civil unrest
Supplier disruptions
Carrier disruptions
Cybersecurity incidents
Other events beyond our reasonable control
Where reasonably possible, we will take appropriate steps to minimize the impact of such events.
29. Governing Law
These Terms & Conditions are governed by the laws applicable in the Province of British Columbia and the federal laws of Canada applicable therein, except where applicable law requires otherwise.
Any dispute arising from these Terms & Conditions or your use of the website will be subject to the applicable courts and laws of British Columbia, subject to any mandatory consumer protection rights that may apply to you.
Nothing in these Terms & Conditions is intended to prevent a consumer from exercising rights or remedies available under mandatory laws applicable in the consumer’s jurisdiction.
30. Changes to These Terms
We may update these Terms & Conditions from time to time.
When changes are made, we will update the Last Updated date at the top of this page.
Changes will become effective when posted on the website unless a different effective date is stated.
Your continued use of the website after updated Terms & Conditions are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.
31. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.
The remaining provisions will continue to apply.
32. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and any other policies expressly incorporated into these Terms & Conditions, constitute the agreement between you and Get Blank Apparel regarding your use of the website and purchase of products, subject to applicable law.
If there is a conflict between these Terms & Conditions and a specific order or written agreement, the specific agreement may govern the applicable transaction.
33. Contact Us
If you have questions about these Terms & Conditions, your order, or our services, please contact us:
Get Blank Apparel (Q14 Collection)
Email: info@getblankapparel.ca
Phone: +1 (778) 708-9641
Website: getblankapparel.ca
We will make reasonable efforts to respond to customer inquiries and concerns in a timely manner.
